清晰的沟通是自信的重要组成部分。在交流中 自信 can manifest it self the most (or not). This is where 您 show:

  • 知识 – 您 are able to understand and summarize the situation
  • 情怀 – 您 can explain 您r 情怀 about the situation
  • 需要 – 您 are able to explain clearly what 您 want or need, giving 您r reasons and any benefits to the other party

它为N’只是您所说的内容很重要;这是您进行整理的方式(内容交流的过程)。断言沟通有助于:

  • be honest with 您rself about 您r own 情怀
  • 保持冷静并坚持到底
  • 明确,具体和直接
  • if 您 meet objections, listen to the other person’s point of view whilst ensuring that 您r message is clear
  • try to offer alternative solutions if 您 can
  • ask, if 您 are unsure about something
  • if the other person tries to create a diversion, point this out calmly and repeat 您r message
  • 使用适当的肢体语言
  • 始终尊重他人的权利和观点
  • 通过使用拥有您的消息“I” – for example, it’更具建设性的说法“I don’t agree with 您” than “you’re wrong”
  • remember, 您 have the right to make mistakes and so does everyone else

断言交流需要一种合作,尊重和互利的关系。自信是一种与外界联系的态度和方式,并辅以一系列技能 有效沟通。通过掌握有效和自信的沟通方式,您可以在遇到冲突和挑战时前进并增强自己的能力。

请在其Google+个人资料上访问作者Moshe Ratson: +莫西·拉特森(Moshe Ratson)

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